1. Introduction
Linguae ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our document translation application.
Key Principle: Your documents are processed 100% locally on your device. We never access, read, or store your document content.
2. Data Controller
Yanis Aksas
Montreal, Quebec, Canada
Email: yanis.aksas@gmail.com
3. Data We Collect
3.1 Data We Collect Directly
| Data Type | Purpose | Storage Location |
|---|---|---|
| Email Address | License management, account identification, communications | Supabase (cloud) |
| Device Identifier | License activation and binding (one license per device) | Supabase (cloud) |
| License Key | Service authentication | Supabase (cloud) |
3.2 Data We DO NOT Collect
- ❌ Document Content: Your files are never uploaded or transmitted
- ❌ Translation Results: All translations stay on your device
- ❌ Personal Identification: No name, address, or phone number required
- ❌ Browsing Data: We don't track your internet activity
3.3 Optional Analytics (Paid Users Only)
If you are a paid subscriber (Pro or Enterprise) and have opted in, we may collect:
| Data Type | Purpose |
|---|---|
| Number of documents translated | Usage statistics |
| Language pairs used | Service improvement |
| File types processed | Feature prioritization |
Note: Analytics can be disabled at any time in Settings → Privacy → Analytics Toggle.
4. How We Use Your Data
We use your personal data for:
- License Management: Activating and validating your license
- Account Services: Managing your subscription
- Communications: Sending important updates about the service
- Service Improvement: Aggregate analytics to improve features (opt-in only)
- Support: Responding to your inquiries
5. Legal Basis for Processing (GDPR)
| Processing Activity | Legal Basis |
|---|---|
| License management | Contract performance |
| Subscription billing | Contract performance |
| Service communications | Legitimate interest |
| Analytics (when opted-in) | Consent |
| Legal compliance | Legal obligation |
6. Data Sharing
We share your data with the following third parties:
| Service | Purpose | Location | Privacy Policy |
|---|---|---|---|
| Supabase | Database hosting | USA/EU | https://supabase.com/privacy |
| Stripe | Payment processing | USA | https://stripe.com/privacy |
| Resend | Email delivery | USA | https://resend.com/privacy |
| Railway | Backend hosting | USA | https://railway.app/legal/privacy |
We do not sell your personal data to any third party.
7. International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence, including the United States. We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions where applicable
- Privacy Shield certifications where available
8. Data Retention
| Data Type | Retention Period |
|---|---|
| Account data | Until account deletion + 30 days |
| License information | Duration of license + 1 year |
| Payment records | 7 years (legal requirement) |
| Analytics data | 2 years |
| Support tickets | 3 years |
9. Data Security
We implement industry-standard security measures:
- Encryption: Data encrypted in transit (TLS 1.3) and at rest (AES-256)
- Access Control: Role-based access with principle of least privilege
- Authentication: Secure JWT tokens with regular rotation
- Monitoring: Continuous security monitoring and logging
- Backup: Regular encrypted backups with secure storage
10. Your Rights (GDPR & PIPEDA)
You have the following rights regarding your personal data:
| Right | Description |
|---|---|
| Access | Request a copy of your personal data |
| Rectification | Correct inaccurate personal data |
| Erasure | Request deletion of your data ("right to be forgotten") |
| Portability | Receive your data in a structured format |
| Restriction | Limit how we process your data |
| Objection | Object to certain processing activities |
| Withdraw Consent | Withdraw consent for analytics at any time |
To exercise these rights, contact us at yanis.aksas@gmail.com.
We will respond to your request within 30 days.
11. Children's Privacy
Linguae is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover such data has been collected, we will delete it immediately.
12. Cookies
12.1 Application
The Linguae desktop application does not use cookies.
12.2 Website (linguae.app)
Our website uses:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Site functionality | Session |
| Analytics (Google Analytics) | Usage statistics | 2 years |
You can manage cookie preferences through your browser settings.
13. Local Data Storage
The Application stores the following data locally on your device:
| Data Type | Purpose | Location |
|---|---|---|
| Translation Memory | Improve future translations | SQLite database |
| Glossaries | Custom terminology | JSON files |
| Settings | User preferences | Local storage |
| Downloaded models | Offline translation | Application folder |
This local data:
- Is never transmitted to our servers
- Can be deleted by uninstalling the Application
- Remains under your full control
14. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be:
- Posted on our website with a new effective date
- Notified through the Application
- Sent via email for material changes
Continued use of Linguae after changes constitutes acceptance of the updated policy.
15. Contact Us
For privacy-related questions or to exercise your rights:
Yanis Aksas
Email: yanis.aksas@gmail.com
Website: https://linguae.app/privacy
For complaints, you may also contact your local data protection authority.